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Segi Value Holdings Sdn Bhd Vacancies:

Head of Customer Services

JOB RESPONSIBILITIES

  1. Evaluates program performance and investigates opportunities in order to recommend promotions and strategies that drive Loyalty Program spend and member engagement (e.g., new member acquisition and activation goals, increased frequency, etc.)
  2. Manages all day-to-day activities associated with the overall success and growth of assigned Loyalty Programs
  3. Serves as Subject Matter Expert (both internal and external) for all aspects of assigned Loyalty Programs and associated members
  4. Works directly with external (partner) cross-functional teams — including Senior Leadership
  5. Cultivates, manages and contributes to the success of internal cross-functional teams and relationships within Marketing, IT, Finance, Member Services, Legal, Senior Leadership and others
  6. Develops and manages the external marketing plans that support program growth including new member acquisition and existing member engagement optimization
  7. Collaborates with internal Marketing teams by assisting with and providing strategy, direction and input towards the development of campaigns that support Loyalty Program growth and are in-keeping with the partner’s brand requirements
  8. Identifies, secures and/or negotiates Marketing opportunities that increases and maintains the Loyalty Program’s share of voice within the overall loyalty partner’s program
  9. Proactively problem solves and enhances the user experience for assigned dining programs
  10. Works collaboratively with Marketing Analytics, Finance and other Loyalty Development counterparts to forecast, manage and analyze program performance metrics and to report on activities
  11. Reviews and approves all materials developed by partner to promote assigned Loyalty Programs
  12. Represents the Loyalty Development Department in cross-functional projects and/or task forces (as assigned)

 

EDUCATION AND EXPERIENCE

    1. Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Art/Design/Creative Multimedia, Business Studies/Administration/Management, Mass Communications, Marketing or equivalent.
    2. Experience in modeling and analyzing various KPIs
    3. Excellent project management skills
    4. Ability to proactively identify opportunities, take initiative and multi-task in a fast paced environment
    5. Ability to establish and build Business relationships
    6. Required skill(s): Loyalty Program.
    7. Required language(s): English
    8. At least 5 year(s) in partnership management, marketing, project management, direct marketing, advertising, direct response, sales management, or loyalty marketing.
    9. Applicants must be willing to work in Kelana Jaya.
    10. Preferably Senior Managers specializing in Marketing/Business Development or equivalent.

Head of Internal Audit

JOB RESPONSIBILITIES

  1. Development and implementation of internal controls, process management and improvement, policy and procedures for the group.
  2. Handled group consolidation of internal audit and statistic compilation.
  3. Assist in continuous improvement in operation systems to increase efficiency in order to achieve company’s objectives in cost saving and fully utilization of resources capacity.
  4. Give guidance to subordinate to ensure competency in their task and to carry out their duties in an effective and efficient manner.
  5. Produce financial reports and analysis to monitor budget variances, to produce budget baseline and monitor the execution of the predetermined financial KPIs.
  6. Development of corporate growth by providing advice and counsel to the Company’s key executives on the financial impact of their strategic and tactical decision.
  7. Conserving and facilitating the growth of Company’s financial and capital resources through the development and implementation of sound financial, accounting and management information systems and procedures.
  8. Evaluation of financial operational data and information to facilitate sound and timely managerial decisions and controls.
  9. Budgetary planning, controlling and monitoring to meet performance target.
  10. Project feasibility study & evaluation of capital & investment projects.
  11. Design internal reporting systems as required.

Education & Experiences

  1. Formal Accounting qualification.
  2. 6 – 10 years’ experience, the last 3 years in a Managerial position.
  3. Computer literate.
  4. Possess technical knowledge of accounting standards and practices, risk management standards and corporate governance principles and practices.
  5. Exposure in SAP computerized environment would be an added advantage.
  6. Excellent communication, presentation and articulate report writing skills.

Key Competencies

  1. Knowledge and skills.
  2. Drive for results.
  3. Organizing effectiveness.
  4. Problem identification and solving.
  5. Oral and written communications.
  6. Cooperation and teamwork.
  7. Flexibility in leadership.
  8. Managing change.

SAP Fico

JOB RESPONSIBILITIES

  1. Provide SAP functional support in FICO
  2. Responsible for business requirement gathering, system design and providing solution to fulfill business requirement while considering integration with other application
  3. Develop ABAP Report/queries/report painter/SAPSCRIPT/SMARTFORM
  4. Prepares and maintains documentation such as SAP FICO business blueprint, business flow diagram, configuration documents, functional/technical specifications and training documents
  5. Provide guidance, conduct user training and prepare relevant documentation such as user manuals, training materials.
  6. Work on enhancements of current system implementation
  7. Able to conduct Unit testing and User Acceptance Testing (UAT).
  8. Support other application like WMS, B2B and Field Force Management System which is integrated with SAP
  9. Assist in implementation and support for other system and key person to liaise with vendor to solve issues relating to system

 

JOB REQUIREMENTS

  1. Candidate must possess at least Bachelor’s Degree in Computer Science/IT or equivalent.
  2. Minimum of 1 years of SAP FICO functional experiences

 

Key Competencies

  1. High level configuration experience & process knowledge in financial accounting / Controlling
  2. Good Business knowledge and process design skills
  3. Ability to analyze problem and provide clear solution
  4. Additional skills in ABAP is an added advantage
  5. Additional knowledges in other Module (MM, SD) is an added advantage.

Assistant Accounts

JOB RESPONSIBILITIES

  1. To perform daily checking on the followings:-
  2. Suppliers’ invoices, GRA, GRN & Debit Notes against listings.
  3. To key in & issue Debit Notes.
  4. To prepare supplier payment as per credit terms.
  5. To be in charge of filing of the following:-
  6. Payment voucher with supplier invoice, GRA & GRN.
  7. Trade suppliers’ reconciliation (selected).
  8. To perform daily reconciliation between collection report and bank statement to ensure that all sales takings have been received.
  9. To carry out other duties assigned by superior or any other persons assigned by the Management.

 

JOB REQUIREMENTS

  1. 1 – 2 years’ experience.
  2. Accounting experiences an advantage.
  3. Computer literate. SAP knowledge advantage.

Key Competencies

  1. Ability to work without supervision.
  2. Numeracy skill.
  3. Organizing skill.
  4. Cooperation & Teamwork.
  5. Managing change.

Maintenance

JOB RESPONSIBILITIES

  1. To be responsible for all equipment service and repair and to guide on its department precaution plan and operating of machinery/equipment
  2. Responsible for all abnormal electricity high cost and surcharge
  3. Decide & monitoring those appointed contractors to provide better Services and reasonable price in all store maintenance matters
  4. Provide operational support to store as instructed by superior or Management
  5. Ability to analyze and define a problem, evaluate alternatives, find a solution and understand how and when to make a choice
  6. Take responsibility to maintain a positive outlook, make decisions and provide constructive feedback
  7. Understand how to coordinate, implement and deliver a project in order to produce an effective working system

Segi Cash & Carry Sdn Bhd Vacancies:

Store Manager

JOB RESPONSIBILITIES

  1. To oversee the overall operations of the store.
  2. To provide and to execute operational improvement plans so as to increase the profitability of operations.
  3. To provide support to other departments and on matters relating to marketing and promotional plans.
  4. To attend to customer’s complaints and suggestions.
  5. To review and formulate standard operating procedures and Company’s control system, so as to minimize operating costs, to ensure efficient inventory movement and security system of the store.
  6. To monitor sales performance of the store and to implement marketing strategies in order to attain sales targets.
  7. To train and to motivate staff so as to increase the level of staff performance for future manpower need and new store set-up/ expansion.
  8. To oversee stock control and purchases of office equipment, stationery item and sundry item and to ensure the smooth handling of management documentations and courier services.
  9. Responsible and general maintenance of all office furniture & equipment, to administer store general facilities and IT products/ systems.
  10. To oversee general administrative affairs and to ensure cleanliness and tidiness of the store.
  11. To handle day to day administrative related matters, human resources planning, IT systems and general purchases.
  12. To liaise and to follow-up with the various government bodies on license application, legal cum contractual documentations, correspondences, the compliance of government’s requirements and legislations.
  13. Responsible for the compliance with set procedures of cash handling by Chief Cashier and Assistant Chief Cashier, including cash handling with cashiers and cash-in-transit (C.I.T.).

JOB REQUIREMENTS

  1. Education & Experiences
  2. Have been in retail sector more than 10 years.
  3. At least Diploma holder in any field.
  4. Familiar with various departments in store operations.

Key Competencies

  1. Good products knowledge and store’s overall operations.
  2. Good analytical in Profit & Loss, Store’s KPI and ROI.
  3. Highly motivated and able to lead the team.
  4. Team player and good problem solver.
  5. Results orientate and work minimum supervision.

Assistant Store Manager (Grocery)

JOB RESPONSIBILITIES

  1. To oversee the overall operations of the store.
  2. To provide and to execute operational improvement plans so as to increase the profitability of operations.
  3. To provide support to other departments and on matters relating to marketing and promotional plans.
  4. To attend to customer’s complaints and suggestions.
  5. To review and formulate standard operating procedures and Company’s control system, so as to minimize operating costs, to ensure efficient inventory movement and security system of the store.
  6. To monitor sales performance of the store and to implement marketing strategies in order to attain sales targets.
  7. To train and to motivate staff so as to increase the level of staff performance for future manpower need and new store set-up/ expansion.
  8. To oversee stock control and purchases of office equipment, stationery item and sundry item and to ensure the smooth handling of management documentations and courier services.
  9. Responsible and general maintenance of all office furniture & equipment, to administer store general facilities and IT products/ systems.
  10. To oversee general administrative affairs and to ensure cleanliness and tidiness of the store.
  11. To handle day to day administrative related matters, human resources planning, IT systems and general purchases.
  12. To liaise and to follow-up with the various government bodies on license application, legal cum contractual documentations, correspondences, the compliance of government’s requirements and legislations.
  13. Responsible for the compliance with set procedures of cash handling by Chief Cashier and Assistant Chief Cashier, including cash handling with cashiers and cash-in-transit (C.I.T.).

JOB REQUIREMENTS

  1. Education & Experiences
  2. Have been in retail sector more than 10 years.
  3. At least Diploma holder in any field.
  4. Familiar with various departments in store operations.

Key Competencies

  1. Good products knowledge and store’s overall operations.
  2. Good analytical in Profit & Loss, Store’s KPI and ROI.
  3. Highly motivated and able to lead the team.
  4. Team player and good problem solver.
  5. Results orientate and work minimum supervision.

Assistant Store Manager (Fresh)

JOB RESPONSIBILITIES

  1. To oversee the overall operations of the store.
  2. To provide and to execute operational improvement plans so as to increase the profitability of operations.
  3. To provide support to other departments and on matters relating to marketing and promotional plans.
  4. To attend to customer’s complaints and suggestions.
  5. To review and formulate standard operating procedures and Company’s control system, so as to minimize operating costs, to ensure efficient inventory movement and security system of the store.
  6. To monitor sales performance of the store and to implement marketing strategies in order to attain sales targets.
  7. To train and to motivate staff so as to increase the level of staff performance for future manpower need and new store set-up/ expansion.
  8. To oversee stock control and purchases of office equipment, stationery item and sundry item and to ensure the smooth handling of management documentations and courier services.
  9. Responsible and general maintenance of all office furniture & equipment, to administer store general facilities and IT products/ systems.
  10. To oversee general administrative affairs and to ensure cleanliness and tidiness of the store.
  11. To handle day to day administrative related matters, human resources planning, IT systems and general purchases.
  12. To liaise and to follow-up with the various government bodies on license application, legal cum contractual documentations, correspondences, the compliance of government’s requirements and legislations.
  13. Responsible for the compliance with set procedures of cash handling by Chief Cashier and Assistant Chief Cashier, including cash handling with cashiers and cash-in-transit (C.I.T.).

JOB REQUIREMENTS

  1. Education & Experiences
  2. Have been in retail sector more than 10 years.
  3. At least Diploma holder in any field.
  4. Familiar with various departments in store operations.

Key Competencies

  1. Good products knowledge and store’s overall operations.
  2. Good analytical in Profit & Loss, Store’s KPI and ROI.
  3. Highly motivated and able to lead the team.
  4. Team player and good problem solver.
  5. Results orientate and work minimum supervision.

Executive Fresh

JOB RESPONSIBILITIES

  1. To achieve sales target of respective department and control stock shrinkage within specified limits.
  2. To ensure proper scheduling of staff in order to manage the department and assign daily duties to department staff including meal breaks.
  3. To plan and submit department staff work schedule to Store Manager according to deadline.
  4. To ensure proper documentation of staff leave application, medical leave and etc. are submitted to Human Resource & Administration of Store.
  5. To coach and train staff to carry out duties according to procedures and conduct periodic job performance appraisals of subordinate staff.
  6. To ensure correct display of stocks according to the facing chart on shelves, gondola ends, block and promotion displays.
  7. To ensure all pricing are correct and check all signage & price labels are changed on time by Inventory staff.
  8. To ensure proper housekeeping of department done daily and check all racking & shelves are clean for display of stocks.
  9. To conduct daily briefing to give information and instructions for Department Supervisor and staff.
  10. To check emails at least twice daily and provide timely response to Commercial Department.
  11. To check lane by lane of department to ensure proper stock replenishment are done on a “First In First Out” (FIFO) basis.
  12. To check on stocks nearing expiry dates and positive action to ensure dented stocks are not display for sale.

JOB REQUIREMENTS

  1. Education & Experiences
  2. Diploma or Degree and above or equivalent.
  3. Minimum 5 years and above working in retail industry.
  4. Familiar with store operation.

    Key Competencies

  1. Good product knowledge.
  2. Able to work long hours and working on Public Holiday and weekend.
  3. Team player and good problem solving.
  4. Basic knowledge of store operations.
  5. Good analytical in profit & Loss and store KPI.

Supervisor Fresh

JOB RESPONSIBILITIES

  1. To learn and be familiar with the use of computer for Inventory System.
  2. To train and guide subordinate staff to carry out duties according to the procedures.
  3. To take timely and positive steps in checking expiry dates of goods received.
  4. To plan and submit department staff work schedule to Floor Executive according to deadline.
  5. To conduct staff briefing at the start of each shift/day in order to provide instructions/information.
  6. To organize proper storage of items in the storage for easy retrieval and maintain cleanliness of the storage at all times.
  7. To practice “First In First Out” (FIFO) on stock rotation on all stocks received and ensure staff perform the same.
  8. To assist Grocery Department Floor Executive to achieve targeted profitability of the whole department.
  9. To check and make daily re-ordering of stocks to avoid out of stock situation.
  10. To ensure all stock is properly displayed with correct price signage/rail cards.
  11. To carry out scheduled stocks take/cycle count for Grocery Department and To assist in control of stock shrinkage within specified limits.
  12. To ensure proper housekeeping of department done daily and check all racking & shelving are clean.
  13. To take positive steps in handling damaged/expired stocks that are to be returned to suppliers/disposed.

 

JOB REQUIREMENTS

  1. Education & Experiences
  2. STPM and above or equivalent.
  3. Credit Maths and English.
  4. Experience in Fresh department minimum 2 years’ experience.

 

Key Competencies

  1. Computer literate.
  2. Work under pressure.
  3. Sales oriented.
  4. Good communication skills.
  5.  Teamwork.

Chief Cashier

JOB RESPONSIBILITIES

  1. To ensure adequate number of tills are open and operate at any point of time during store hours to avoid queuing of customers and blocking of aisles.
  2. To develop and implement manpower deployment plan per cut-off period in order to have adequate number of cashiers based on projected sales level, peak periods or productivity targets.
  3. To ensure adequate cash float and change to facilitate transactions at the tills and actual cash float issued to department is complete.
  4. To ensure proper and accurate handover of cash from Cashier to Assistant Chief Cashier and that reconciliation are done and documented.
  5. To attend/oversee actual handover of bank center’s cash pick-up (all monies in the vault) and ensure feedback on the recounting of remitted cash is immediately received from bank and attended to/resolved for discrepancy.
  6. To oversee theoretical, on-the-job training of incoming cashiers and multi-skilled personnel.
  7. To ensure timely submission of accurate reports such as CO2 TLC Reports to Accounts Department in Head Quarters and perform revision for any discrepancy.
  8. To ensure work progress by monitoring and controlling personnel activities through developing and implementing employee work plans, performance measurement, evaluation and counseling which include cases of dishonesty and fraud.
  9. To monitor and document any non-existing/illegal barcodes daily and submit to the department concerned.
  10. To handle any discrepancies in CO2 Report by ensuring all supporting reports are attached.
  11. To ensure Cashiering Division procedures are strictly adhere to.
  12. To train and motivate Cashiering Division personnel by cascading important information relative to their function.
  13. To ensure strict control of the Point of Sales System (POS) operation.
  14. To attend customer complaints, inquiries and suggestions.
  15. To take the X-read after shift of every cashier and Z-read at the closing of every store hour.
  16. To reconcile cash remittance per cashier against their respective X-read.
  17. To monitor return of articles from checkout area to the selling floor.
  18. To control and manage free gift’s redemption for customers.
  19. To implement all promotion activities related to Cashier’s function.
  20. To perform other duties assigned by Sales Support Executive.

JOB REQUIREMENTS

  1. Education & Experiences
  2. SPM or STPM above or equivalent.
  3. Credit in Math and English.
  4. Experience as a cashier before will be added advantage.

Key Competencies

  1. Computer literate.
  2. Good communication skills.
  3. Team work & social oriented.
  4. Work under pressure.

Cashier

JOB RESPONSIBILITIES

  1. To provide accurate and speedy checkout service.
  2. To provide friendly and efficient service to customers.
  3. To accept cash, cheques or credit card and check against sales slip or other documents for processing of payment.
  4. To operate cash registers or point of sales (POS) to accept payment of cash, credit card/vouchers.
  5. To be responsible for counting and reconcile cash held against transaction records/receipts/cash drawers and submit all cash received to customer service supervisor after each assigned shifts.
  6. To be responsible for maintaining cleanliness and organization of workstation/surrounding areas.
  7. To clean, tidy, pricing stock or stacking shelves as required during quieter periods.
  8. To report all errors, damages and theft to immediate superior or Duty Manager.
  9. To carry out any other duties assigned by immediate superior, any other Heads of Departments and/or Store Manager.
  10. To handle customer member card for new application or renewal card.
  11. To handle customer complaints promptly at customer service counter.

 

JOB REQUIREMENTS

  1. Education & Experiences
  2. PMR, SPM or above.
  3. Experience in Cashiering Department minimum 1 year.
  4. Credit Math’s & English.

 

Key Competencies

  1. Computer literate.
  2. Good communication skills.
  3. Sales oriented.
  4. Friendly to customers.
  5. Pleasant personality.

 

Contact Us

If you have any questions, please feel free to email us:

recruit@segigroup.com

Contact us via the application form, email or phone.

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